At Village Vadagam, we truly value your trust and support. We take pride in preparing fresh, high-quality food products with great care. Because our items are perishable and made to order, we kindly maintain a No Refund Policy.
1. All Sales Are Final
Once an order has been placed, it cannot be canceled or modified. We encourage you to carefully review your selections before confirming your purchase. Since our products are freshly prepared, we are unable to accept returns, exchanges, or provide refunds after processing.
2. Exceptions
We want you to have the best possible experience. If you happen to receive a product that is:
Incorrect (different from what you ordered), or
Damaged or defective upon arrival,
please reach out to us within 24 hours of delivery at:
📧 thevadagam@gmail.com
📞 +91 90474 90479
Kindly include clear photographs of the issue so our team can review the situation. In such cases, we will be happy to arrange a replacement for the affected item. Please note that we are unable to offer monetary refunds.
3. Customer Responsibility
- To ensure smooth delivery, we request that you provide accurate delivery details, including nearby landmarks and an active phone number. Unfortunately, Village Vadagam cannot be held responsible for non-delivery or mis-delivery due to incorrect information or recipient unavailability.
4. Product Representation
- We make every effort to present our products as accurately as possible on our website. However, since our items are handcrafted and freshly prepared, there may be slight variations in appearance compared to the images shown online.
5. Contact Us
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Your satisfaction is important to us. For any questions or clarifications regarding this policy, please feel free to contact us at:
📧 thevadagam@gmail.com
6. Agreement
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By completing a purchase with Village Vadagam, you confirm that you have read, understood, and agreed to our No Refund Policy and acknowledge that all sales are final.
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